SoundFaction respects and protects the privacy of the individuals that visit SoundFaction's website and customers of SoundFaction. Privacy is of great concern to most users of the Internet, and especially email.SoundFaction are acutely aware of and sensitive to the privacy concerns of visitors to our Web site. Whether you are a customer of our various products or a visitor to our site, we assure you that we do not collect personal information from you unless you provide it to us.

Please note that our site contains links to other sites. Thawte is not responsible for the privacy practices, privacy statements, or content regarding these other sites.

Information about you is not willfully disclosed to any third party, as explained in this privacy policy ("Privacy Policy").


What Information Will SoundFaction Gather?

We do not collect any personal information from a visitor to our site unless that visitor explicitly and intentionally provides it.
Under no circumstances do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, or sex life. If you are simply browsing our site, we do not gather any personal information about you.
Any voluntary, explicitly collected information will be from forms on this website or thru email correspondance with SoundFaction.


Use Of Cookies

We do not use cookies.


What Will SoundFaction Use My Information For?

SoundFaction will only use your contact details in correspondance with you directly about SoundFaction's own products.
If you are enrolling for a trial of SoundFaction software, you may be asked to provide certain personal information. Please note, however, that we are asking for this information for the limited purposes of creating your licence, and authenticating your identity in order to issue you with the licence.
This information is stored solely for the purpose of tracking these licenses and their expiry.
Sales information is stored as required by the tax law of SoundFaction's operating country, the United Kingdom.
Some examples of how we may use your information:

  • Sending you responses and updates

    We generally respond to any e-mail questions, requests for product or service information, and other inquiries that we receive. We may also retain this correspondence to improve our products, services, and Web site, and for other disclosed purposes. Frequently we retain contact information so that we can send individuals updates or other important information about our products.

  • Facilitating the support, renewal, and purchase of our products

    We may use the information you submit to contact you to discuss the support, renewal, and purchase of our products and services.

  • Validating your identity

    Some information collected is to verify you are who you say you are for licence generation

  • Forming the encrypted contents of a Licence

    Your name, company name, address and contact information is encrypted into generated licence keys.

  • If we are required to disclose by law

    If we are required by law to disclose certain information to local, state, federal, national or international law enforcement authorities, we will do so (for example, we may disclose the identity of purchasers of certain software products to the U.K Customs and Excise, as required under the terms of our taxation laws).

  • Surveys

    From time-to-time we may request information from customers via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Survey information will be used for purposes of monitoring or improving the use of, and satisfaction with this Web site, and improving our product offerings.



With Whom Does SoundFaction Share Information?

No-one.
Be assured that we do not provide or sell information about our customers or site visitors to ANY OTHER vendors or thrid parties for any reason whatsoever. Unless you specifically ask us to!